• Harlow Health counselling is currently only offering individual, couples and youth counselling via online virtual sessions. Each counsellor at Harlow Health offers their services online, allowing us to reach people located throughout Vancouver, the lower mainland, and throughout British Columbia.

  • Virtual, online counselling or telehealth counselling services are safe, secure and convenient ways to access counselling. You will meet with a clinical counsellor through your mobile device or computer through our booking platform called “Jane.” Online counselling sessions operate similar to in-person counselling. You will talk to your counsellor through the secure video platform from the comfort of your own space.

  • Reading through our counsellors’ personal bio can help you narrow down which therapist you may connect best with. In addition, each counsellor offers a 15 minute free online counselling consultation to get to know each other!

  • Individual Counselling $160

    Youth counselling $150

    Couples counselling $180

    Harlow Health Counselling does offer a sliding scale, ask your counsellor for more details.

  • Many insurance plans provide coverage for counselling services. Check your extended healthcare benefits for your coverage details. We are registered to direct bill the following insurance providers:

    • Pacific Blue Cross

    • Telus e claims

    • GreenShield

    Each client will receive an invoice after each session. Please check if your insurance provider covers telehealth/virtual counselling sessions.

  • Before your first session it is helpful to know that counselling is a confidential space to explore your emotions, thoughts and experiences with a trained professional. Virtual counselling works best when you are in a private, quiet space to talk to your therapist. Ensure you have stable internet connection and make sure you are in a comfortable location. There is no pressure to talk about anything you are not ready to discuss, counselling moves at YOUR pace.

Frequently Asked Questions

  • Individual counselling (adult and youth) is 50 minutes in duration.

    Couples counselling is 60 minutes in duration.

  • You can schedule your online counselling sessions anytime through our booking system Jane. Click the button at the bottom of this page that says BOOK and you will be directed to Jane. Jane will ask you to create an account with your information. You can select the date and time that works best for you. You will receive an instant booking confirmation email.

    If you prefer, you can also reach out to info@harlowhealth.ca for assistance with booking or any questions.

  • If you have scheduled a counselling session and can no longer attend, Harlow Health requires 24 hours notice for appointment cancellations. If you cancel with less than 24 hours notice, or miss your session, you may be charged 50% of your session fee. This policy helps ensure appointment times are available for those who can attend.

    In the case of an emergency or unexpected circumstance, please reach out and let us know. We understand life happens and we can discuss options.

  • Confidentiality means what you say in counselling to your counsellor remains private. As registered clinical counsellors, we are bound by our code of ethics to protect your information. All information collected such as, personal details, notes, and forms are all kept private and secure. This applies to both in-person and virtual counselling sessions.

    There is only a few situations in which confidentiality may be broken. This is called The Limits of Confidentiality. These include, if you are in immediate risk of harming yourself or others. If a child or vulnerable person is at risk to harm, or was harmed, and if we are legally required to submit or release information such as through court order.

    If you have any questions about confidentiality or the limits of confidentiality, please ask your counsellor.

  • Registered Clinical Counsellors are trained to help people struggling with anxiety, depression, trauma, grief and many other mental health concerns or personal challenges, understand and explore their thoughts, feelings and experiences in a supportive space. Therapy gives you tools to cope, heal and create change. Counselling can help you gain skills for emotion regulation, create boundaries, understand harmful patterns and strengthen your sense of self and overall wellbeing.

    Relationship counselling provides a supportive space for partners to improve communication, rebuild trust and strengthen connection. If you and your partner are experiencing ongoing conflict, disconnection, life transition or just wanting to improve your relationship, couples therapy can help you understand the needs of your partner and create lasting change.

  • Counselling for both adults , youth and couples is trauma-informed and person-centered. Our counsellors at Harlow Health offer a range of theraputic modalities such as cognitive behavioural therapy (CBT), Emotion Focused Therapy (EFT), Somatic Experiencing, Attachment-based counselling, Internal Family Systems (IFS), Gottman couples therapy, and many many more.

    Eye Movement Desensitization and Reprocessing (EMDR) is a trauma-based therapy and is offered by Michelle Hubble.